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May I Return BibleWorks Products for a Refund?
Author: KB Admin Reference Number: AA-02733 Views: 7455 Created: 2012-08-05 19:00 Last Updated: 2018-05-31 16:00 0 Rating/ Voters
BibleWorks products (the base package, add-on modules, etc.) may be returned for refund only if obtained directly from BibleWorks at full price between May 1 and May 31, 2018.

a.  May 1-31 customers wishing to retain their full-price product but receive a refund of the difference between the price paid and the June 1-15 sale price must forward by June 15, 2018 a written request for refund by US dollar check (including mailing address) or by credit card to BibleWorks Customer Support (send credit card number and expiration date by one of the means indicated here).

b.  May 1-31 customers wishing to return their full-price product for a full refund must forward by June 15, 2018 their product insured or, for intangible products, a description of the product and an affidavit that their product has been removed from their system.  In both cases the same information as in the subparagraph a. above regarding the refund method desired must be included in writing.  Tangible products must be sent to BibleWorks, LLC, 330 W. Brambleton Ave., Suite 204, Norfolk, VA 23510 USA.  Correspondence relating to the refund of intangible products must be sent in writing to BibleWorks Customer Support.

If BibleWorks has been obtained from a BibleWorks dealer, that dealer's return policy applies instead.

Last Updated: RG/June 1, 2018