Commercial antivirus programs can issue updates that, without warning, flag BibleWorks components as malware. Antivirus programs scan installed components searching, based on a proprietary algorithm, for "signatures" of malware code in the component. Unhappily,…

If you are attempting to install BibleWorks 10 with the USB flash drive and experience an error indicating that the disk is not formatted, this error may be experienced when installing BibleWorks 10 to a computer with the Windows XP operating system or Windows…

This error message occurs when an update to the BibleWorks 9 or 10 Mac Installer file is required. To update, use the procedure here. Last updated: MT/November 16, 2017

The most likely reason for the receipt of this error message is that the user has lost "write" permissions to the BibleWorks folder (x:\Program Files\BibleWorks, where x (usually c) is the "My Computer" drive letter). If possible, however, first attempt to…

Problem: When one displays the popup context menu for a word in the Greek New Testament, then selects “Lookup Lemma in Lexicon Browser” the response is “No matching entry was found. Do you want to check other lexicons/dictionaries?” Cause: The Greek…

This error has been reported when one is copying a file from one drive, that being the DVD drive, to a portable hard drive as part of a process intended to make the BibleWorks installation files available to a computer that does not have a built-in DVD drive.…

This is a Windows 7/Parallels compatibility issue. Parallels is mounting your BibleWorks DVD as a shared network drive instead of as a local DVD. To mount your BibleWorks DVD as a local DVD, please follow these steps: 1. Open the Windows file Explorer in…

This is a Windows 8/Parallels compatibility issue. Parallels is mounting your BibleWorks DVD as a shared network drive instead of as a local DVD. To mount your BibleWorks DVD as a local DVD, please follow these steps: 1. Open the Windows file Explorer in…

Reports have been received that attempts to install BibleWorks fails, and a message is displayed An error...has occurred while running setup. Please make sure you have finished any previous setup and closed other applications The code that occurs at the ellipsis…

This message most often follows a BibleWorks crash with an error of the form "BibleWorks has stopped working. Windows will check for a solution." The cause is most frequently corruption of the BibleWorks main program, bw1000.exe. To remedy this error, please…